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Frequently Asked Questions

1. What is a Mariners Recreation Gym Membership and what can I access with it?

Mariners Recreation Gym Memberships allow access to the Nanaimo Campus recreation facility (use of gym floor, weight room, room 115 – multipurpose room and squash court?

2. Who is eligible for Mariners Recreation Gym Membership?

Full Time and Part-Time Students, Staff, and Faculty, Community & Alumni
Go to Mariners Services for more information.

3. How can I register for Mariners Recreation activities?

Online Registration or In Person at the VIU Gymnasium

4. What are my payment options?

Cash, debit card or credit card *.
* Credit cards only online

** For all online credit card purchases, the following processing fees will be applied by Active Network, our third party provider:

  • Transactions $0 - $150 - 6.5% + $0.50

  • Transactions $150 - $500 - 3.5% + $5.00

  • Transactions over $500 - 2.5% + $10.00

5. What is the refund policy?

For refund information, please view our refund policy.

6. What do I need to bring in order to access the Mariners Recreation facility and services?

Current students and staff - use your VIU ID card and swipe the scanner on the Mariners Recreation office counter.

Community and VIU Alumni - must first purchase a membership and check-in procedures will be discussed at that point. Alumni need to present an alumni card. Email alumni@viu.ca for more information.

Public day users - please check-in at the Mariners Recreation office and pay the drop-in fee.

7. What if I have lost my VIU ID card?

Get a new VIU ID card

Should you have additional feedback or questions about our processes or Mariners Recreation activities, please email gym@viu.ca or call our front desk at (250) 740-6418