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Program/Registration/Refund Policies

Program Policy

campVIU may modify, add, or delete activities from the program based on camper interests and facility space.

In the very rare case where a program is cancelled because of low enrolment, we aim to give families as much notice as possible. We will transfer campers to another camp program if families are interested and space allows. Otherwise, we will provide you with a full refund.

“Last Minute Registration” Policy

The campVIU registration will close on the Friday prior to each camp. If there is a last minute registration, please email camp@viu.ca

Refund Policy

Families can cancel their application no later than July 1, and receive a refund less a $25 cancellation fee and any applicable online service charges per camper per week cancelled. Refunds or credits are not available for any cancellation made after July 1.

Refunds or credits are not available for withdrawal from Lunch, Before Care, or After Care options after July 1.

Registrations received after July 1 are considered final. Refunds or credits are not available for registrations received after July 1.

*medical issues are exceptions, providing documentation

Waitlists

If programs are full at the time of registration, registrants can secure a spot on the camp’s waitlist. If a registered participant withdraws from camp, waitlisted participants will be contacted with the option of registering for said camp in the order that they are waitlisted. Registrants will have 24 hours to respond to the offer before the next waitlisted candidate is contacted. Waitlisted spots will be given on a first come, first serve basis.

Acknowledgement of Risk

Participation in summer camps involves a certain level of risk including but not limited to strains, sprains, fracture, fatigue and potentially more serious injury. While camp leaders and administrators strive to ensure a safe and welcoming environment for all program participants, it is campers responsibility to support their own health and well being as appropriate for their age and level of understanding. On their first day of camp, campers and caregivers must sign an assumption of risk and release of liability form in order to participate in their program.

Any questions or for more information related to risk and liability please email camp@viu.ca or call (250)-740-6418